6 Tips on How to Become a More Effective Board Member


Serving on the board of your homeowners association (HOA) or condo community association can be a very rewarding experience. You’re able to have a greater impact and influence on how things are run and be an integral part of decision making. But given the importance of these tasks, it is a job to be taken seriously and one you must be prepared to assume. When vying for a spot on the board, make sure you’re ready for the commitment and dedication to making your community an even better place to live and resolving issues that arise.

Here are a few ways to boost your effectiveness as a board member:

1. Read the governing documents

This may seem obvious, but make sure you’re familiar with the rules and regulations of your community before you’re tasked with trying to enforce them. If you’re unsure about something, know where to find these documents so that you can do some research before responding. Putting everything online using Evercondo can be a great way to stay organized and quickly find what you need. It’s hard to fault someone for not following the rules if you’re not even sure what the exact rules are. Plus, familiarizing yourself with these documents can help you to develop better process improvements or projects.

2. Seek mentorship

If you’re new to the board, turn to more experienced members for guidance. Talk to others who served on the board and find out what they wish they had known when starting, or if they have any tips. Glean insight from them on how you can ensure you’re doing your part and making a positive difference. Experienced board members also have better knowledge about how issues were handled in the past and what has worked and not worked.

3. Read up on Association news

It’s a good idea to stay abreast of any legal issues that may affect how your condo association is run. This could include topics such as rent, leases, building approvals, safety concerns, contracts, and much more. Stay current on what is happening not just locally, but nationally as well and how it may impact your association and its residents. Don’t forget to inform residents as you learn more too.

4. Participate in professional development

There is always more to learn. Be proactive in participating in professional development and refining your skills. Organizations such as the Community Association Institute (CAI) offer workshops, seminars, and courses specifically for board members and other leaders. If your budgeting skills aren’t quite up to par, or you’re struggling with conflict management, take advantage of learning opportunities.

5. Keep an open mind

Just because something has always been done one way does not mean that is the only way. Be open to implementing change and figuring out ways to do things better. Listen to residents and try to work with them to find agreeable solutions and create positive change that will benefit the association for the future.

6. Get to know residents

Now that you’re on the board, you’re a face of the HOA or condo association. Introduce yourself to residents and be actively involved in the community so that people know who you are and you’re not just another faceless name making decisions. Building trust and positive relationships can help smooth the way, improve the sense of community, and increase buy-in.

Becoming a board member can be a wonderful way to give back and know that you’re making a difference. Just make sure that you’re ready to assume all of the responsibilities that come with it and are passionate about what you’re doing.

Evercondo is the leading web and mobile platform that facilitates quick and useful communication between community managers, HOA board, and residents. Contact us for a demonstration or sign up for a free trial to see how we can keep your communities happy today!